Emergency & Out-of-Hours Care
If your pet needs urgent attention, here's what to do.
We're here when you need us
During our normal opening hours, please call us directly and we will see your pet as soon as possible. We prioritise emergency cases and guarantee availability when we are open.
Call Us Direct
During opening hours please call 01628 624935 and we will see your pet immediately. Do not wait — tell us it is an emergency and we will make time straight away.
01628 624935Opening Hours
| Monday – Friday | 08:30 – 19:00 |
| Saturday | 09:00 – 12:00 |
| Sunday | Closed |
Out-of-Hours Emergency Care
Step 1: Call our number
If you still ring our main number, 01628 624935, the answerphone message will give you CVS Vets 24/7's current details. This ensures you always have the most up-to-date contact information.
01628 624935Step 2: Contact CVS Vets 24/7
CVS Vets 24/7 is our out-of-hours emergency partner, based in Maidenhead. They operate around the clock to provide emergency veterinary cover when we are closed — evenings, overnight, and on Sundays.
Please call our answerphone first to get CVS Vets 24/7's current phone number and address, as these details can occasionally change.
Important — always call first
Whether it's during the day or out of hours, always call before coming in. This allows us (or CVS Vets 24/7) to prepare for your arrival and ensure the right team member is ready to help your pet as quickly as possible.
What counts as a veterinary emergency?
If in doubt, always call us. It is always better to check. Some signs that require urgent attention include:
- ⚠️ Difficulty breathing or breathing very rapidly
- ⚠️ Collapse or loss of consciousness
- ⚠️ Uncontrolled or heavy bleeding
- ⚠️ Suspected poisoning or toxin ingestion
- ⚠️ Repeated vomiting or inability to keep water down
- ⚠️ Swollen or bloated abdomen
- ⚠️ Suspected fracture or inability to bear weight
- ⚠️ Eye injury or sudden vision changes
- ⚠️ Difficulty urinating or complete absence of urine
- ⚠️ Fitting or seizures